Insights

Writing about the parts of the work that are arguable.

Not a content calendar. Three pieces, published when there is something worth saying, on the questions that come up in real projects.

All pieces

Three articles.

Brand strategy · 8 min read

Why consistency beats a redesign

Before you spend on a rebrand, work out whether the thing that looks tired is the design or the discipline. They fail in different ways, and only one of them is fixed by new artwork.

  • 12 August 2026

Brand systems · 9 min read

What a brand system actually includes

The word system gets used to mean anything from a logo with two colours to a 200-page manual. Here is a concrete list of what should be in the folder, and what each piece is doing.

  • 27 August 2026

Email design · 10 min read

Building HTML email that survives Outlook

Outlook for Windows renders your email using the Word engine. Once you accept that as the design constraint rather than fighting it, most of the other email problems become manageable.

  • 9 September 2026

Why so few

We publish when we have something to say.

There is no schedule and no newsletter to subscribe to. Everything here came out of a question a client asked that we could not answer in a paragraph.

If you want to be told when something new appears, email us and we will add you to a short list. It is a list, not an automation.

[email protected]

Start a project

Have a question none of these answer?

Send it. If the answer is longer than a paragraph, it usually turns into the next piece here, and you get the reply either way.

Start a project